1. Identify opportunities for process change.
   • Processes are monitored to ensure they are cost-effective, customer focused, error free and achieve the planned result.
   • Problems are identified and communicated to appropriate personnel to improve service according to organisational guidelines.
   • Skills and knowledge are updated to accommodate process improvement.
2. Participate in assessing the viability of new ideas and implementing new or improved processes.
   • Ideas are discussed and evaluated with team to determine viability and compliance with relevant legislation.
   • Ideas are assessed against existing practice, precedent and any legislative or organisational restrictions.
   • Contribution of the ideas to spatial process improvement or cost efficiency is identified.
   • Approved processes are implemented according to organisational guidelines.
   • OHS issues are considered at all times.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for this Training Package

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.